Please read these terms and conditions carefully. The following terms and conditions including the Schedules (the “Terms”) govern your, the User (defined below), access to and the use of the App, the Site and the Services provided by us, LionCity EScooters (defined below). By accessing and/or using the App, the Site and/or the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not continue to access and/or use the App, the Site or the Services.
If you are below 18 years old: you must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms and their agreement to take responsibility for: (i) your actions; (ii) any charges associated with your use of any of the Services; and (iii) your acceptance and compliance with these Terms. If you do not have consent from your parent(s) or legal guardian(s), you must stop accessing and/or using the App, the Site or the Services.
1. Definitions and interpretation
1.1 Unless otherwise defined, the definitions and provisions in respect of interpretation set out in Schedule 1 will apply to these Terms.
2. Access to and use of the App, the Site and the Services
2.1 LionCity EScooters and the User are the only parties to these Terms.
2.2 Security Credentials: The App, the password-protected and/or secure areas of the Site and the Services may only be accessed by you with the use of your Security Credentials. The Security Credentials may either be: (i) determined and issued to you by us; or (ii) provided by you and accepted by us in our sole and absolute discretion. We may at any time in our sole and absolute discretion forthwith invalidate the Security Credentials without giving any reason or prior notice and shall not be liable or responsible for any loss or damage suffered by or caused by you or arising out of or in connection with or by reason of such invalidation. You may from time to time be required to change your Password and hereby agree do so when required. You further agree to keep your Security Credentials confidential and shall be responsible for the security of your account and liable for any disclosure or use (whether such use is authorised or not) of your Security Credentials. You are to notify us immediately if you have knowledge that or have reason for suspecting that the confidentiality of your Security Credentials has been compromised or if there has been any unauthorised use of your Security Credentials.
2.3 Purported use/access: You agree and acknowledge that:
(a) any: (i) access to or use of, or purported access to or use of, the App, the Site and/or the Services; and/or (ii) information, data, instructions or communications, whether or not authorised by you, referable to your Security Credentials shall, as the case may be, be deemed to be: (A) access to or use of the App, the Site and/or the Services by you; and/or (B) information, data, instructions or communications transmitted and validly issued by you; and
(b) you shall be bound by any: (i) access to or use of, or purported access to or use of, the App, the Site and/or the Services; and/or (ii) information, data, instructions or communications, whether or not authorised by you, referable to your Security Credentials, and you agree that we (and our service providers) shall be entitled (but not obliged to) act upon, rely on and/or hold you solely responsible and liable in respect thereof, as if the same were carried out, transmitted or issued by you.
3. The App, the Site and the Services
3.2 Use of the App, the Site and the Services: Without prejudice to the generality of Clause 3.1, you acknowledge and agree:
(a) that you have read, understand and agree to be bound by these Terms;
(b) that you at least 18 years old. If you are below 18 years old, you have obtained consent from your parent(s) or legal guardian(s), their acceptance of these Terms and their agreement to take responsibility for: (i) your actions; (ii) any charges associated with your use of any of the Services; and (iii) your acceptance and compliance with these Terms;
(c) that the Vehicles and any equipment attached thereto shall remain our property at all times and we shall be entitled to repossess and remove the Vehicle and any equipment at any time;
(d) that you will at all times: (i) be the sole user of, and shall not rent, license or make available to any Third Party, any Vehicle rented by you for any reason whatsoever; and (ii) use the Vehicle only for the purpose of personal transportation and in accordance with these Terms, the Guidelines and any notices, operating rules and policies and instructions issued by us from time to time;
(e) that you shall not (and shall ensure that no person shall): (i) encumber in any way whatsoever the Vehicle; (ii) tamper with or make any modifications to the Vehicle; and/or (iii) alter, remove, obscure, delete or tamper with any notices, marks, numbers, labels, logos or other means of identification placed, affixed or used on the Vehicle;
(f) that you shall protect and safeguard the Vehicle (including maintaining adequate security arrangement) while the Vehicle are in your custody;
(g) that you are familiar with the operation of the Vehicle and are responsible for ensuring that the Vehicle is operated in a safe manner having regard to, amongst others, the weather condition and the use of appropriate protective equipment;
(h) to ensure that any information or data you post on the App and/or the Site in connection with the Services is accurate and agree to take sole responsibility for such information and data; and
(i) to access and/or use the Services only for lawful purposes and in a lawful manner at all times and further agree to conduct any activity relating to the Services in good faith.
3.3 Restricted activities: You agree and undertake NOT to:
(a) allow any other person to use a Vehicle that you have rented;
(b) impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
(c) use the Services for illegal purposes;
(d) attempt to gain unauthorised access to or otherwise interfere or disrupt other computer systems or networks connected to the App or the Site;
(e) post, promote or transmit through the App or the Site any Prohibited Materials;
(f) interfere with another User’s utilisation and enjoyment of any of the Services;
(g) use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the App’s or the Site’s data or damage or interfere with the operation of another User’s computer or mobile device; and
(h) use any of the Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws, or view, listen to, download, print or use the Services other than as allowed under applicable laws.
3.4 Availability of the App, the Site and the Services: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the App, the Site and/or any of the Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing and/or using any part of the App, the Site and/or the Services.
3.5 Right, but not obligation, to monitor or control use or content, to report activity or request information: We reserve the right, but shall not be obliged to:
(a) monitor, screen or otherwise control any activity, content or material on the App, the Site and/or through the use of the Services. We may in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action we deem appropriate;
(b) prevent or restrict access of any User to the App, the Site and/or the Services;
(c) report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or
(d) to request any information and data from you in connection with your access to and/or use of the App, the Site and/or the Services at any time and to exercise our right under this Clause 3.5(d) if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.
3.6 Additional terms: In addition to these Terms, the use of specific aspects of the App, the Site and the Services or of more comprehensive or updated versions of the App, the Site and the Services offered by us and our designated sub-contractors or Affiliates, may be subject to additional terms and conditions, which will apply in full force and effect.
4. Charges and Payment
4.1 Charges: You shall pay to us the fee prescribed in, and in accordance with the instructions set out on the App and/or the Site. All prices quoted are subject to taxes, unless otherwise stated. We reserve the right to amend the prices of the Services at any time without giving any reason or prior notice.
4.2 Promotions: We may operate promotions (collectively “Promotions”) through the App and/or the Site. You should carefully review the specific rules of each Promotion in which you participate through the App and/or the Site, as they may contain additional terms and conditions and other important information about your participation in such Promotion. To the extent that the terms and conditions of such specific rules conflict with these Terms, the terms and conditions of such specific rules shall prevail.
4.3 Refunds: You may be entitled to a refund of all or any part of the fees due to us or any other consideration, charge, deposit or fee paid to us as consideration for the Services or undertakings provided by us under these Terms. Refunds may be in the form of credit to use on the Services and will be made pursuant to and in accordance with our refund policy set out on the App and/or the Site (if any) and/or on such terms as we deem appropriate.
5. Intellectual property
5.1 Ownership: The Intellectual Property Rights in and to the content, including but not limited to text, software, code, scripts, webpages, music, sound, photographs, video, graphics, graphical user interface, forms, diagrams or other material contained in the App, the Site or the Services (collectively the “Materials”) are owned, licensed to or controlled by us, our licensors or our service providers. We reserve the right to enforce our Intellectual Property Rights to the fullest extent of the law.
5.2 Restricted use: No part or parts of any Materials may be reproduced, reverse engineered, decompiled, disassembled, separated, altered, distributed, republished, displayed, broadcast, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment without our prior written permission or that of the relevant copyright owners. Subject to Clause 5.3, permission will only be granted to you to download, print or use the Materials for personal and non-commercial uses, provided that you do not modify the Materials and that we or the relevant copyright owners retain all copyright and other proprietary notices contained in the Materials.
5.3 Trademarks: The Trademarks are registered and unregistered trademarks of us or Third Parties. Nothing on the App, the Site, and in these Terms shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use (including as a meta tag or as a “hot” link to any other website) any Trademarks displayed in respect of the Services, without our written permission or any other applicable trademark owner.
5.4 Release and Waiver of Rights: In consideration of our provision of the Services to you, and without further consideration from us, you hereby:
(a) acknowledge that the Vehicles are intended to be used in public places (including at promotional events organised by us or locations at which we operate) and that we may photograph, videotape or otherwise record your use of the Services in any media and by any manner or means now known or invented in future; and
(b) agree and consent to the use and reproduction by us, throughout the world and in perpetuity in any publicity and advertising material, of your image, voice and/or likeness in any photograph, videotape and/or other recording:
(i) referred to in Clause 5.4(a); or
(ii) that you have posted, uploaded, provided or otherwise made available on:
(A) the App, the Site or any of our social media channels; or
(B) any application or website which: (I) is tagged with any of our social media handles or other identifiers, including the following: #beam, #ridebeam or any derivative thereof; or (II) relates to your use of the Services, to the extent not prohibited by law.
6. Our limitation of responsibility and liability
6.1 No representations or warranties: The App, the Site, the Services, the Vehicles and the Materials are provided on an “as is” and “as available” basis. All data and/or information contained in the App and/or the Site and/or the Services are provided for informational purposes only. No representations or warranties of any kind, implied, express or statutory, including the warranties of non-infringement of Third Party rights, title, merchantability or fitness for a particular purpose, are given in conjunction with the App, the Site, the Services, the Vehicles or the Materials. Without prejudice to the generality of the foregoing, we do not warrant:
(a) the accuracy, timeliness, adequacy, commercial value or completeness of all data and/or information contained in the App, the Site, the Services or the Materials;
(b) that the App, the Site, the Services or that any of the Materials will be provided uninterrupted, secure or free from errors or omissions, or that any identified defect will be corrected;
(c) that the App, the Site or the Services or the Materials are free from any computer virus or other malicious, destructive or corrupting code, agent, program or macros; and
(d) the security of any information transmitted by you or to you through the App or the Site, and you accept the risk that any information transmitted or received through the App or the Site may be accessed by unauthorised Third Parties and/or disclosed by us or our officers, employees or agents to Third Parties purporting to be you or purporting to act under your authority. Transmissions over the Internet and e-mail may be subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to the public nature of the Internet.
6.2 Use of Vehicle to be at your own risk: Any risk of death, disability or personal injury or loss, damage, fines or claims resulting from the use of the App, the Site, the Services, the Vehicles and/or the Materials is entirely at your own risk and we shall not be liable therefor. The LionCity EScooters Parties shall not be liable to you for any death, disability or personal injury or any loss, damage, fines or claims (including any direct, indirect, incidental, special, consequential or punitive damages or economic loss or any claims for damage to property, loss of profits or loss of use) whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with:
(a) any access, use and/or inability to use the App, the Site, the Services, the Vehicles and/or the Materials;
(b) reliance on any data or information made available through the App and/or the Site. You should not act on such data or information without first independently verifying its contents;
(c) any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and
(d) any use of or access to any other Third Party website, service, data, application, software, servers or source code linked to or accessed from the App and/or the Site, even if we or our officers or agents or employees may have been advised of, or otherwise might have anticipated, the possibility of the same.
6.3 Limit of Liability: Notwithstanding any other provision of these Terms, our maximum aggregate liability for any and all claims, suits, demands, actions or other legal proceedings under, arising out of or relating to these Terms or relating to or arising in connection with the App, the Site, the Services, the Vehicles and/or any of the Materials, whether based on an action or event or series of connected actions or events arising from the same factual act or omission, in contract, negligence, tort or otherwise, shall be the lower of the amount equivalent to: (i) the actual loss or damage (excluding any indirect, incidental, special, consequential or punitive damages) suffered or sustained by you that have been caused directly by our wilful default or gross negligence in the provision of the Services ; or (ii) the total sums received by us from you in the twelve months preceding the first event or occurrence giving rise to any damages or liability.
7.1 Without limiting the generality of any provision in these Terms, the User shall indemnify, defend and hold harmless the LionCity EScooters Parties from and against any and all losses, damages, fines or claims which the LionCity EScooters Parties may suffer, sustain or incur, or which may be instituted, made, brought, threatened, alleged or established against the LionCity EScooters Parties, by any person and which in any case arises (whether directly or indirectly) out of, in relation to or by reason of: (i) any death, personal injury or loss or damage to property, arising from any act or omission of the User in connection with the possession, use or operation of the Vehicle; (ii) any negligent and/or reckless act or omission, or any fraud, wilful default or wilful misconduct of the User; and/or (iii) any breach of or failure or delay in complying with any applicable laws by the User, including any rules, code of conduct and/or guidelines issued by any governmental, administrative or regulatory authority or agency.
8. Hyperlinks, alerts and advertising
8.1 Hyperlinks: For your convenience, we may include hyperlinks to other websites or content on the Internet that are owned or operated by Third Parties. Such linked websites or content are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in the contents, or the consequences of accessing, any linked website. Any hyperlinks to any other websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such linked websites or content is entirely at your own risk.
8.2 Alerts: You may receive Alerts from time to time. Each Alert may be notified by e-mail and/or pop-up screen in the App or your browser. We do not guarantee the delivery, timeliness or accuracy of Alerts. We reserve the right to vary any Alert and to terminate the provision of certain content or the promotion advertised in the Alerts at any time without giving any reason or prior notice. We shall not be liable to you or anyone else for losses, damages, fines or claims arising from:
(a) non-delivery, delayed delivery or wrong delivery of an Alert;
(b) inaccurate content of an Alert; or
(c) use or reliance by you on the contents of an Alert for any purpose, including investment and business purposes.
8.3 Advertising: We may attach banners, java applets and/or such other materials to the App and/or the Site for the purposes of advertising our (or our Affiliates’) products and/or services. For the avoidance of doubt, you shall not be entitled to receive any payment, fee and/or commission in respect of any such advertising or other promotional materials.
9. Confidentiality and Personal Data
10.1 Termination by us: In our sole and absolute discretion, we may with immediate effect upon giving you notice, terminate your use of the App, the Site and/or the Services and/or disable your Security Credentials. We may bar access to the App, the Site and/or the Services (or any part thereof) for any reason whatsoever, including a breach of any of these Terms or where if we believe that you have violated or acted inconsistently with any terms or conditions set out herein, or if in our opinion or the opinion of any regulatory authority, it is not suitable to continue providing the Services.
10.2 Termination by you: You may terminate your account by giving seven days’ notice in writing to us.
10.3 Effect of Termination: The termination of your account, the use of the App, the Site and/or the Services for any reason shall not bring to an end our rights accrued prior to termination, and your obligations under any provision of these Terms which is meant to survive the termination.
11.1 Notices from us: All notices or other communications given to you if:
(a) communicated through any print or electronic media as we may select will be deemed to be notified to you on the date of publication or broadcast; or
(b) sent by post or left at your last known address will be deemed to be received by you on the day following such posting or on the day when it was so left.
11.2 Notices from you: You may only give notice to us in writing sent to our designated address or e-mail address, and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed.
11.3 Other modes: Notwithstanding Clauses 11.1 and 11.2, we may from time to time designate other acceptable modes of giving notices (including but not limited to e-mail or other forms of electronic communication) and the time or event by which such notice shall be deemed given.
12.1 Governing Law: Use of the App, the Site and/or the Services and these Terms shall be governed by and construed in accordance with Singapore law and you hereby submit to the exclusive jurisdiction of the Singapore courts.
12.2 Amendments: We may by notice through the App and/or the Site or by such other method of notification as we may designate (which may include notification by way of e-mail), vary the terms and conditions of these Terms, such variation to take effect on the date we specify. If you use the App, the Site or the Services after such date, you are deemed to have accepted such variation. If you do not accept the variation, you must stop access or using the App, the Site and the Services and terminate these Terms. Our right to vary these Terms in the manner aforesaid may be exercised without the consent of any person or entity who is not a party to these Terms.
12.3 Binding and conclusive: You acknowledge and agree that any records (including records of any telephone conversations relating to the Services, if any) maintained by us or our service providers relating to or in connection with the App, the Site and the Services shall be binding and conclusive on you for all purposes whatsoever and shall be conclusive evidence of any information and/or data transmitted between us and you. You hereby agree that all such records are admissible in evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of such records merely on the basis that such records are in electronic form or are the output of a computer system, and you hereby waive any of your rights, if any, to so object.
12.4 Sub-contracting and delegation: We reserve the right to delegate or sub-contract the performance of any of our functions in connection with the App, the Site and/or the Services and reserve the right to use any service providers, subcontractors and/or agents on such terms as we deem appropriate.
12.5 Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights under these Terms to any Third Party.
12.6 Force Majeure: We shall not be liable for non-performance, error, interruption or delay in the performance of its obligations under these Terms (or any part thereof) or for any inaccuracy, unreliability or unsuitability of the App’s, the Site's and/or the Services’ contents if this is due, in whole or in part, directly or indirectly to an event or failure which is beyond our reasonable control.
12.7 Severability: The invalidity or unenforceability of any of the provisions in these Terms shall not adversely affect or impair the validity or enforceability of the remaining provisions of these Terms.
12.8 Waiver: In the event of a breach of these Terms by you, our failure to enforce these Terms shall not constitute a waiver of these terms, and such failure shall not affect the right later to enforce these Terms. We would still be entitled to use our rights and remedies in any other situation where you breach these Terms.
12.9 Rights of Third Parties: A person or entity who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore or other similar laws to enforce any of these terms, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this Clause 12.9 shall affect the rights of any permitted assignee or transferee of these Terms.
1. Definitions. Unless the context otherwise requires, the following expressions shall have the following meanings in these Terms:
1.1 “Affiliates” means with respect to an entity, any person directly or indirectly controlled by, controlling or under common control with that entity, where “control” means the right to exercise, directly or indirectly, more than fifty per cent. (50%) of the voting rights attributable to the management of that person and/or the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of such person.
1.2 “Alerts” means specific prompts in respect of certain content or Promotions provided by us.
1.3 “App” means the software program currently known as ‘Beam’, or such other name as we may designate from time to time.
1.4 “Guidelines” means the set of rules which we have developed and set out on the App and/or the Site, describing the policies, requirements, procedures, instructions and guidelines relating to the Services (including in particular, how Users are to use and operate the Vehicles and what our policies and requirements are), as may be amended by us from time to time.
1.5 “Intellectual Property Rights” means all copyright, patents, utility innovations, trademarks and service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and all applications for the same, whether presently existing or created in the future, anywhere in the world, whether registered or not, and all benefits, privileges, rights to sue, recover damages and obtain relief or other remedies for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.
1.6 “LionCity EScooters”, “we”, “our” and “us” refer to LionCity EScooters Pte. Ltd. (Company Registration No: 201824899D), a corporation incorporated in Singapore and having a registered address at 10 Anson Road, #03-48, International Plaza, Singapore 079903.
1.7 “LionCity EScooters Parties” means LionCity EScooters and its Affiliates, and their respective officers, directors, employees, agents, independent contractors, successors and assigns.
1.8 “Materials” shall have the meaning ascribed to such term in Clause 5.1.
1.9 “Password” refers to the valid password that you use in conjunction with the Username to access the App and/or the password-protected and/or secure areas of the Site.
1.11 “Promotions” shall have the meaning ascribed to such term in Clause 4.2.
1.12 “Prohibited Material” means any information, graphics, photographs, data and/or any other material that:
(a) contains any computer virus or other invasive or damaging code, program or macro;
(b) infringes any third-party Intellectual Property Rights or any other proprietary rights;
(c) is defamatory, libellous or threatening;
(d) is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under the applicable law (including without limitation the provisions of the Singapore Broadcasting Authority (Class Licence) Notification 1996); and/or
(e) is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.
1.13 “Security Credentials” means Username, Password, and any other unique login identification credentials issued or prescribed by us to allow Users, to access the App and/or the password-protected and/or secure areas of the Site.
1.14 “Services” means the services, information and functions made available by us on or through the App and/or the Site, including the Vehicle Rental Service.
1.15 “Site” means the web site at any domain name operated by or on behalf off us or any of our Affiliates designated by us from time to time, including the website currently at the domain names www.ridebeam.com or beam.sg, or at such other domain name as we may designate from time to time, and, if applicable, the websites at subdomains of such domain name.
1.16 “Third Party” means a legal entity, company or person(s) that is not a party to these Terms.
1.17 “Trademarks” means the trademarks, service marks, trade names and logos used and displayed on the App and the Site.
1.18 “User”, “you” and “your” means any party with access to any Site and/or who uses the Services and, in the case of a party which is a natural person, individuals over the age of 18 or otherwise under the supervision of a parent or legal guardian.
1.19 “Username” refers to the unique login identification name or code which identifies you.
1.20 “Vehicles” means the personal mobility devices offered by us from time to time.
1.21 “Vehicle Rental Service” means the making available to you the use of the Vehicle on or through the App and/or the Site.
2.1 In these Terms: (i) whenever the words “include”, “includes” or “including” are used in these Terms, they will be deemed to be followed by the words “without limitation”; (ii) reference to Clauses, Paragraphs and Schedules are (unless otherwise stated) to clauses, paragraphs and schedules of these Terms; (iii) words importing the singular only shall also include the plural and vice versa where the context requires and references to persons include bodies incorporate or unincorporated, including partnerships and their successors and assigns; (iv) unless expressly indicated otherwise, all references to a number of days mean calendar days, and the words “month” or “monthly” as well as all references to a number of months means calendar months; (v) clause, paragraph and/or schedule headings are inserted for convenience only and shall not affect the interpretation of these Terms; and (vi) references to a statute, law, by-law, regulation, rule, directive, delegated legislation or order also refers to the same as amended, modified or replaced from time and to any by-law, regulation, rule, directive, delegated legislation or order made thereunder.
2.2 In the event of any inconsistency between the body of the Terms and any of the Schedules, the body of the Terms shall prevail unless otherwise provided.