Need help?

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Report a Beam vehicle or an accident

Help us keep your streets safe and neat

Report an accident involving a Beam vehicle

Please tell us what happened and we'll be in contact very shortly. If you already have our Beam app, you may also report the issue through the Help tab in the main menu.

Report an Accident
Report a Beam vehicle

Beams should help, not hinder. If a Beam is badly parked, in your way or needs fixing, let us know and we’ll send a Beam marshal to get it relocated as quickly as possible.

Report a Beam

How can we help?

General

Find the answers to our most common questions in our help centre.

See FAQs >Speak to us now >
City Councils

Speak to our experienced team about arranging a co-design workshop for your local council, or to find out more on how Beam can support your transport goals and help your city to flow better.

Get in touch >
Media

For press queries or to contact our media team, send us a note at press@ridebeam.com and we’ll be in touch.

Send us an email >
Police

Where information is required to assist any police investigation involving a Beam rider or Beam vehicle, you can send us a request.

Submit request >
Partner

Partnering with us can mean
anything from simple one-off engagement to long-term,
strategic collaboration. Email us at partnerships@ridebeam.com.

Or fill out this form >
Franchise

Come on board an accessible and profitable business with low capital and extensive support. Submit your application and let’s kickstart your franchise journey.

Apply now >
Marshal

Take control of your earnings and time, and join us in making a difference in our cities, one vehicle at a time. Become a marshal today!

Apply now >
Ranger

Take control of your earnings and time, and join us in making a difference in our cities, one vehicle at a time. Become a ranger today!

Apply now >