Ride with Beam

Don't just get there. Beam there.

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Getting started

How to ride

Step 1

Locate a Beam

Download the Beam app and find an e-scooter nearby on the app.

STEP 2

Unlock it

Scan QR code on handlebar to unlock the e-scooter and follow the instructions on the app.

STEP 3

Safety First

Check all equipment, including the brakes, and wear a helmet before you ride.

STEP 4

Start riding

Push off on the e-scooter to get it moving, then press the ‘Go’ button gently.

STEP 5

To slow down & stop

Release ‘Go’ button gently to reduce your speed or pull firmly on the brake levers on the handlebar.

STEP 6

End of trip

Park at designated parking spots or find a safe place on the footpath away from pedestrians.

And, place the e-scooter back on its kickstand before ending the trip.

Step 1

Locate a Beam

Download the Beam app and find an e-bike nearby on the app.

STEP 2

Unlock it

Scan QR code on handlebar to unlock the e-bike and follow the instructions on the app.

STEP 3

Safety First

Check all equipment, including the brakes, and wear a helmet before you ride.

STEP 4

Start riding

Fold the kickstand up before sitting on the e-bike. Pedal more to gain faster acceleration.

STEP 5

Slow down & stop

Stop pedaling or pull firmly on the brake levers on the handlebar.

STEP 6

End of trip

Park at designated parking spots or find a safe place on the footpath away from pedestrians. And, place the e-bike back on its kickstand before ending the trip.

Step 1

Locate a Beam

Download the Beam app and find an e-moped nearby on the app.

STEP 2

Unlock it

Scan QR code to unlock the e-moped and follow the instructions on the app.

STEP 3

Safety First

Check all equipment, including the brakes, and wear a helmet before you ride.

STEP 4

Start riding

Fold the kickstand up before sitting on the e-moped.
To ride, twist down the right handlebar gently.

STEP 5

Slow down & stop

Release right handlebar to reduce your speed or pull firmly on the brake levers on the handlebar.

STEP 6

End of trip

Park at designated parking spots or find a safe place on the footpath away from pedestrians.

And, place the e-moped back on its kickstand before ending the trip.

Make the most of your ride

Learn more about Beam features that can help you get more out of your ride.

Learn more

Where to ride

Operating Zone

Beam can be used in this zone up to the maximum regulated speed.

Slow Zone

Beam vehicles automatically slow down to the set speed – usually 10km/h for crowded areas with pedestrians and/or
on-street dining.

No Parking Zone

Rider cannot park in these zones (eg. near water bodies & areas that may pose safety hazards)

No Go Zone

This is a no riding zone for Beam vehicles. Here you won’t be able to ride, or park.

Where to park

Parking Spots

Specific parking spots at key locations to ensure vehicles are available where and when they’re needed! Riders will also receive a discount for ending their trips here.

Booster Spots

We create a virtual parking spot near Beam Booster partner stores, to allow you to park Beam vehicles and redeem your freebie or discount.

Learn to ride safely with
Beam Safe Academy

Because even the safest scooter needs a safer rider.
Level up with the beam safety quiz and earn credit.

Find out more

Learn the rules for your city.

Where are you riding?

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Need help?

If you need help with your ride, whether it's before, during or after your trip, the best way to contact us is through the app. Still have questions?