Rider Insurance

We’ve got you covered.

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Safety is at the forefront of what we do.

Beam provides rider insurance in all the cities we operate within. Our industry leading insurance, which is provided at no additional charge, offers added protection to our riders.

What to do when I’m involved in an accident?

Step 1

Shift to a
safe area

Move yourself or anyone else involved out of harm’s way.

Step 2

Reach out
for help

Get emergency or medical services where required.

Step 3

your contacts

Ask for and share contact details with the persons involved.

Step 4

the details

Take photos of the incident, vehicle code and location.

Step 5

the accident

Report the incident involving a Beam to us.

Step 6

Submit your rider claim

Rider to submit required documents to make insurance claim

Should you wish to report an incident or a vehicle to Beam, please get in touch below.
If you have any questions, don’t hesitate to contact us.

Report an accident involving a Beam vehicle

Please tell us what happened and we'll be in contact very shortly. If you already have our Beam app, you may also report the issue through the Help tab in the main menu.

Report an Incident
Report a Beam vehicle

Beams should help, not hinder. If a Beam is badly parked, in your way or needs fixing, let us know and we’ll send a Beam marshal to get it relocated as quickly as possible.

Report a Beam

As a rider, no matter where you are, we've got you covered.

Please search your region below to view the relevant policies and how to make a claim.
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Personal Accident Policy
View policy >See claim procedures >Make a claim>
Third-party Liability Policy
View policy >Make a claim>

Personal Accident Policy
View policy >See claim procedures >Make a claim>

To make a claim, you may call the Aioi Nissay Dowa Insurance Customer Service Center at 0120-395-024. Services are available 24/7.

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