Beam provides rider insurance in all the cities we operate within.
Our industry leading insurance, which is provided at no additional charge offers added protection to both riders and the wider community.
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Move yourself or anyone else involved out of harm’s way.
Get emergency or medical services where required.
Ask for and share contact details with the persons involved.
Take photos of the incident, vehicle code and location.
Report the incident involving a Beam to us.
Submit required documents to make your claims
Should you wish to report an incident or a vehicle to Beam, please get in touch below.
If you have any questions, don’t hesitate to contact us.
Please tell us what happened and we'll be in contact very shortly. If you already have our Beam app, you may also report the issue through the Help tab in the main menu.Report an Incident
Beams should help, not hinder. If a Beam is badly parked, in your way or needs fixing, let us know and we’ll send a Beam marshal to get it relocated as quickly as possible.Report a Beam