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A guys holding a phone looking for a Beam in the app

If you need help with your ride, whether it's before, during or after your trip, the best way to contact us is through the app.

Just go to the "help" section on the main menu of the app, or tap the question mark icon on the in-app map to send us a message. Your message will go directly to the local Beam team who will reply to you on the email you registered with Beam. If you have any other question, then please tap on the relevant city below to find answers to frequently asked questions.

Frequently Answered Questions